You can get advice and support from the National Domestic Abuse Helpline on 0808 2000 247 or visit their website www.nationaldahelpline.org.uk.
Our website also gives details of advice and support services that are available. Bright Sky is an app that provides support and information for anyone experiencing domestic abuse, or someone concerned about a friend or family member. The app is also available for use by employers and service providers.
In an emergency situation, or if you think there is a risk of violence to you or someone else, do not hesitate to dial 999 and ask for the police.
Upon arrival, our staff, contractors and partners will be wearing a face covering. They will use gloves or hand sanitiser gel and thoroughly wipe down any surfaces they have touched. If they are completing a repair, they will ask you to move to a different room while they complete the repair, to maintain social distancing.
Yes, of course. However, we ask that you please respect social distancing and stay at least two metres away from everyone and not make any physical contact.
Our staff and contractors will continue to wear face coverings and take regular lateral flow tests, to protect themselves and those around them.
Yes, we have worked hard to obtain these critical products and to make sure our employees have access to them, so that they can continue to carry out vital work in caring for our residents and the homes where people live.
Yes, your safety is our main concern and we want to help. Please contact us as soon as possible on 0800 678 1221 and we will arrange for someone to attend quickly. Our gas contractors are strictly following social distancing guidelines, wearing appropriate protective clothing and can complete the repair safely in your home.