As a result of the national coronavirus restrictions, we've had to adjust the way we let our homes. At the moment, we're not carrying out lettings in our Independent Living properties (older person’s homes), but plan to start again on 1 April. In the meantime, we're still progressing lettings in our other rented homes.
As a result of the last national lockdown, we had also decided to temporarily pause the processing of all new applications for mutual exchanges. However, with the gradual relaxation of restrictions, we are beginning to process applications again and are working our way through the backlog. This means it may take longer than usual and there may be delays with applications. We apologise for any disappointment this may cause. Not all landlords have opened up their mutual exchange service and therefore, some applications are paused until those landlords are operating a full service again.
We are happy to send you an application form and to register your application. If you wish to request an application, please contact us.
Please remember, you must not swap your home without the consent of all landlords involved and having agreed moving dates. If you do so, action will be taken and you are at risk of losing your home.