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A lack of money was seen as the biggest barrier to parents and their children in fulfilling a happy life. With lone parent and children households four times more likely to be in rent arrears, housing providers have a vested interest in supporting those most vulnerable. 

Given that only 17% of people in debt seek advice, we know that for many, taking action when struggling is difficult. At Orbit, we estimate 5,000 of our households are struggling with money at any given time. 

There are a number of ways we can help, just a few are listed below.

Practical actions
  • Ensure every new tenancy has a benefits check
  • As a standard, provide or signpost customers to a money advice service at the start of their tenancy as required
  • Support parents into sustainable employment 
  • Provide energy advice to help keep fuel bills low
Case study

Fairbanking Foundation 

We have teamed up with the Fairbanking Foundation to support people to manage their money better. Frontline advisors and customers are able to access guidance from the Foundation's independent certification scheme, the Fairbanking Mark, which tests whether financial products such as current accounts, personal loans and credit cards are genuinely built around the financial needs of users. 

A first in the UK, the information will be made available on a dedicated website along with tools to encourage customers to set their own financial goals and take action on these. 

Earn it, don't burn it

This service provides practical advice with 100 free tips and tricks for reducing spend and increasing income. 

Visit Better Days for more information

  • Financial security 
  • Improved mental health - less anxiety
  • Access to more opportunities for both parents and children
  • Families are less likely to fall into rent arrears, benefitting customers and landlords 

Alison Garnham

"At the heart of this revealing and invaluable report are the voices of parents and children. They are clear that a lack of money is the biggest barrier to fulfilling a happy life. The message to policymakers on benefit cuts is clear and compelling but this report makes clear that tackling child poverty is everybody's business and there are many practical actions housing associations can take that will make a big difference."

Alison Garnham, Chief Executive, Child Poverty Action Group (CPAG)