First of all, check if the repair is our responsibility or yours - many minor repairs will be your responsibility and we can advise you on that.

If you need to report an emergency repair, please contact us as soon as possible.

Yes, you can explore our helpful guides on how to fix elements here.

You can request a communal area repair via Contact us. Once we've received your request, we'll arrange for the repair to be carried out.

Please note that you won't be offered a date or time slot for the repair - we may get multiple requests for the same repair so we check all requests first to avoid duplicating repairs bookings.

If an emergency repair is needed, please contact us as soon as possible.

We have signed up to the Chartered Institute of Housing Complaints Charter and is committed to delivering an excellent complaints service. You can find out more about our complaints process and how you can submit a complaint.

Experiencing anti social behaviour? Report it to us.