Due to the number of home visits needed to complete a mutual exchange, we have decided to temporarily pause the processing of all new applications. This is to keep our customers, employees and contractors safe by minimising the amount of contact people have. We understand that this will be disappointing for some customers and apologise for any inconvenience this may cause. However, the safety of everyone involved is our first priority.
We are happy to send you an application form and to register your application, however this will not be processed during the lockdown period. If you wish to request an application, please contact us.
Please remember, you must not swap your home without the consent of all landlords involved and having agreed moving dates. If you do so, action will be taken and you are at risk of losing your home.
For more information about moving home during the pandemic, please visit our moving home faqs
You can swap your rented home for a different one through a scheme known as mutual exchange.
A mutual exchange can be a useful way of finding a property better suited to your needs, for example downsizing if you are affected by the removal of the spare room subsidy (bedroom tax) or if you are looking for a home closer to friends and family.
To arrange a mutual exchange: