Keeping you safe in an emergency
We want to understand how we can work together to keep you and your household safe in an emergency.
To help us do this, we’ll be asking all residents in medium and high-rise buildings (this means all buildings over 18 metres in height) to let us know if you or any of your household are not able to self-evacuate your building in an emergency. For example, it could be that you rely on the lift to leave the building, which would not be available in an emergency.
Why we need this information
The government’s Fire Safety Act requires housing landlords to provide information to the Fire Service about customers who are not able to self-evacuate the building in an emergency.
Your safety is extremely important to us, and we want to make sure you and your household understand what you would need to do in an emergency. We also want to make sure we have up-to-date information on what support you may need. If you tell us that a person within your household is unable to, or may have difficulty evacuating your building, we will contact you to discuss this further.
If your circumstances change at any time, please contact us to let us know.