Welcome to the Spring edition of Orbit Life, our customer magazine. As part of this edition I’m delighted to launch our new Customer Promise. This has been designed in collaboration with customers. At its heart is a clear purpose - to help you and your communities to thrive.
Delivering an excellent customer experience We're committed to keeping our promises, resolving your queries and being easy to deal with. We want be fair, inclusive and value diversity whilst ensuring our services offer good value for money.