Keep up to date with our latest notices and alerts for you.
You may have seen across the news recently information about rising energy costs due to an increase in the wholesale costs of energy. These increases have the potential to impact all of us, especially as we move towards the winter months when heating our homes becomes more necessary.
We understand that many of you will be concerned about increasing energy bills this winter. We are able to offer free independent advice and support across a range of topics including wellbeing, money advice, tenancy support and employment and skills. You can get personalised support by filling out the Better Days referral form here – we’re here to help.
Read more on what you can do to keep energy costs down and the help and support that is available here.
You may have received recent communications regarding your brand-new myAccount portal.
Following the launch of your new customer website earlier this year, we’re excited to be able to tell you about your new and improved myAccount. We have worked closely with customers to make sure we provide you with a service and function that you need from us.
Once logged-in, you will be able to benefit from a better online experience thanks to the simpler navigation and improved look and feel., We’re making it easier for you to find the information you need, when you need it.
You’ll still be able to benefit from all of the existing features such as:
To learn more about all the exciting new features and to sign-up click here: https://orbitcustomerhub.org.uk/myaccount/