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We believe in providing an environment for our customers that gives everyone an equal chance to live, learn and work – free from discrimination, harassment, victimisation and prejudice – space where everyone can thrive.

On the back of new government legislation, additional fire door safety checks will now become a requirement for all buildings over 11 metres in height. If you live in a building that’s 11 metres high or taller, we will be performing safety checks annually for front doors and four times a year for cross-corridor/communal doors from 23 January 2023 onwards.

There is so much advice surrounding energy saving nowadays that it's hard to know what is true and what is, well, a myth. Our in-house expert Dan Welch has checked out some of the popular myths surrounding energy and gives us the facts behind the tales.

Information around our contact centre opening hours over the holiday season can be found below.